What our clients say
Location was awesome, I booked from make my trip thus very reasonable price. Staff was good, I called 2-3 times for towel, water bottle, tea, they served Immediately. Overall I am happy with this hotel.
One of best hotel in Patna enjoy my stay at Grand Imperial. Rooms are very spacious, neat and clean. Food was very tasty and yummy. Above all service staff was very good and professional. Special thanks to Abhimanyu for giving us excellent service.
One of the best Banquet Hotel 🏩 in Bailey Road, Terrace Cafe is Perfect. Luxury hotel & amazing rooms available. Overall a nice experience to stay & work at this Location.
Very Good Experience staying in this Hotel. Staffs are very co-operative and take care of their guests very well. Food is at par and the room service is good and prompt. Added this hotel as one of favourites when touring Patna.👍
I booked this hotel for my brothers marriage . Per plate cost was reasonable according to the food items in the menu room charge on MAP plan was quit high but the service and food quality overcome the price with my satisfaction and happiness. The rooms were very hygienic and covid protocol was taken to almost consideration by the management. First I though about the expense but now the hospitality has made me happy.
A very good hospitality with a great welcoming style, the rooms were neat and clean no complain with anything, you will surely love to stay as their staff members were very polite and friendly. Food their was very fine as they have a very fine and trained chef and other restaurant members. Will surely recommend staying at this property.
Customer service is very poor,
Staff don't know how to behave with customer. They had promised to deliver good service but at every stage they failed. My function started at 7 pm but no welcome drink and starters served till 8 pm. They did not open food counter without the full advance payments. There are lots of issues with their service and I won't recommend to go with this venue.. Ratings must be given - 10..from starting to end pathetic service.
The overall experience was nice. All the rooms were neat and clean. Housekeeping is also responsive. Although it was 3 star hotel and it actually felt like 3 star. Not very royal. Yes but the entrance looks quite good. The restaurant in the hotel is also good. Some of the food quality lacks. Since it was time of covid there were less helpers. The view from the hotel gives good vibes.